Recent Posts

Five things that can cause water damage in your home

2/11/2019 (Permalink)

Water damage can result in the loss of equipment and valuables. Here are the top five things that can cause residential water damage:

  1. Natural disasters like hurricanes, flash floods, and severe storms can result in water damage through flooding.

  2. Pipes and drains can cause water damage if cracks, bursts, and clogs occur. Moisture, bulging, and rusting are all signs that pipes may need to be replaced.

  3. Build up of water on the roof can put strain on your house and lead to leakages.

  4. Clogs in your gutters from leaves and branches can cause blockages and prevent water from being diverted the way it should.

  5. Appliances like air conditioners and washing machines are also prone to leaks. Regularly check any equipment that uses water to ensure that it is working properly.

SERVPRO of Fayetteville is a locally owned and operated restoration company that restores mold, water, and fire damage. A trusted leader in the water restoration industry, SERVPRO offers 24-hour emergency service and specializes in water inspection, water extraction, and drying services. If you face water damage in your home, you can count on SERVPRO to improve and mend any contamination and deterioration in your residence.

Contact the experts at SERVPRO of Fayetteville (910) 860-1163.

How to detect mold in your home

2/11/2019 (Permalink)

Standing water and moisture can lead to mold in residences and damage to your flooring, walls, and furniture. There are many ways to detect mold in your home and prevent its spread.

According to the Centers for Disease Control and Prevention the most common types of mold that invade the home are Penicillium, Aspergillus, Cladosporium, and Alternaria. Mold can appear in white, green, and black colors and reproduce by spreading spores through the air, water, and organic materials.

If the mold is not in a place that is readily apparent, there are a few other ways to identify mold that is growing out of sight. Mold is typically accompanied by a damp and musty scent, but the smell itself is dependent on a variety of factors that include the type of mold it is and where it is growing. Sometimes it can be harder to detect by scent alone, especially for those with a weaker sense of smell.

People who are sensitive to indoor mold may experience allergy symptoms in the form of a sore throat, clogged sinuses, and runny nose. Mold can also sometimes trigger asthma attacks for people who have asthma.

If you do find mold in your home, be sure to call a professional service to clean and protect your residence. It can be dangerous to remove mold on your own. SERVPRO of Fayetteville offers 24-hour emergency service, specialized equipment, and highly trained mold remediation technicians.

Contact SERVPRO of Fayetteville at (910) 860-1163.

The importance of cleaning your fireplace

2/11/2019 (Permalink)

Many families rely on fireplaces to keep their homes warm during the wintry months of December through February. According to the National Fire Protection Association (NFPA) 30 percent of house fires are caused by chimney fires.

Chimneys are meant to ventilate toxins and fumes out of the house, but when creosote residue layers on too thick inside the chimney, dangerous house fires can occur. Regularly cleaning your fireplace can help prevent accidents that can cause potential harm and damage. Creosote deposits can also make it harder for air to circulate which means homeowners often use more firewood that burns less efficiently.

Animals like small birds, insects, and rodents can also become trapped in the chimney and further cause blockage to the chimney flue and prevent toxic fumes from escaping the household. Complications like these can eventually lead to carbon monoxide poisoning, which can cause sickness and death.

Using a professional cleaning and repair service to clean your fireplace can help prevent house fires and the deadly risk of carbon monoxide poisoning. A clean fireplace can help your home feel safe and protected, especially during cold winter months.

If a house fire does occur SERVPRO of Fayetteville is locally owned and operated and can help. Contact SERVPRO of Fayetteville at (910) 860-1163.

Restoring Hardwood Flooring

3/13/2018 (Permalink)

Water Damage Restoring Hardwood Flooring Top : Before Bottom : After

Water damage to a home or business can be devastating. The quicker we can get in to take care of the issue, the better and less likely we’ll have to come in and demo. That isn’t always the most ideal option for business and home owners and can prolong the repair process. The photos of the hardwood floors attached to this blog are a perfect example of that. The homeowner called about a burst pipe on the second floor during extremely cold temperatures. Water was beginning to stand on the floor as a result. Beautiful hardwoods on the entire first floor of the home were affected. The first photo shows the floors beginning to cup from the standing water. Once we came in and extracted the water and dried the floors, tenting the floor with plastic became a focus to dry the hardwoods in order to salvage them. They then used a desiccant dehumidifier and wood floor drying units to slowly dry the floors. Slow drying prevents us from over drying the hardwoods or drying too fast. Once drying is complete, the hardwoods need to acclimate at least 30 days before they can be refinished. The second photo is after the drying process. The hardwoods are already looking excellent and on their way back to their original state.

Black Water

3/6/2018 (Permalink)

Water Damage  Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Fayetteville. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Does Your Home Have A Mold Problem?

3/5/2018 (Permalink)

Mold Remediation Does Your Home Have A Mold Problem? In Fayetteville or Cumberland County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (910) 860-1163

Cumberland County - 24 Hour Emergency Water Damage Service

3/1/2018 (Permalink)

Water Damage Cumberland County - 24 Hour Emergency Water Damage Service SERVPRO of Fayetteville provides 24 hour fire and water damage restoration service in Cumberland County.

SERVPRO of Fayetteville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 
910-860-1163

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fayetteville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fayetteville

SERVPRO of Fayetteville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Fayetteville Commercial Property After A Water Damage Event

3/1/2018 (Permalink)

Commercial Restoring Your Fayetteville Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Fayetteville or Cumberland County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Fayetteville

SERVPRO of Fayetteville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

3/1/2018 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Fayetteville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Fayetteville

SERVPRO of Fayetteville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Click http://www.SERVPROfayetteville.com/employee-photos to meet our team!

Meet our Team - Cody Matthews

11/16/2016 (Permalink)

General Meet our Team - Cody Matthews Production Manager, Cody Matthews

Cody is a southern boy who isn't afraid to get his hands dirty doing what he loves. As our Production Manager, he enjoys leading our restoration team and learning more about the industry every day.

Cody is a huge asset to our team with his unwillingness to quit and his go-getter personality. He goes out of his way to do everything his team does and more. He sets a strong example of what a leader should be.

Cody carries those same principles to his life outside of SERVPRO as well. On the weekends, he works hard to help his dad with landscaping and construction projects. When he gets a bit of free time, he hunts and fishes with all his best guy friends that he grew up with in Dunn, NC. Cody rarely rests and we always wonder if he ever truly sleeps. The guy is an expert at operating efficiently with no down time in sight.

As we head into the new year, we get to reflect on the incredible people that we have here at our franchise. We are grateful to have Cody as a member of our team. We truly couldn't be successful without them.