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Why You Can Trust SERVPRO of Fayetteville

7/26/2019 (Permalink)

If you have had damage to your home or business, selecting the right restoration company is incredibly important. How do you know who to trust? Professional certifications are one way to tell the experts from everyone else. The restoration experts at SERVPRO® of Fayetteville are ready to help, Call us! (910) 860-1163. 

There are several certifications that can be earned in relation to restoration. Recently, owner Lee Herring completed the National Institute of Decontamination Specialists (NIDS) Crime and Trauma Scene Bio-Recovery Course by successfully passing the ABRA CBRT exam. Mr. Herring also completed an OSHA certification from (NIDS). This is not only an impressive accomplishment but this is a way you can be certain that you are getting trained, professional response from SERVPRO® of Fayetteville.

The proper handling of the crime or trauma scene is crucial to the safety of everyone involved. Biohazard cleanup is challenging work that requires technicians to handle potentially hazardous materials such as blood and body fluids.

In addition to the (NIDS) certification, SERVPRO® of Fayetteville is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). They are the nonprofit certifying body for the cleaning and restoration Industry.

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO® of Fayetteville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Call SERVPRO® of Fayetteville arrives quickly and your peace of mind and professional restoration start right away (910) 860-1163.

3 Grill Safety Tips | SERVPRO of Fayetteville

6/12/2019 (Permalink)

grills can cause house fires in not cleaned properly

Tips to Make Your Grill Safe | SERVPRO of Fayetteville

Backyard cookouts are a fun tradition and grill cleaning should be an essential task to prevent fires.

Grilling season is here in Fayetteville, NC and proper grill maintenance is often overlooked. Grill cleaning can be an important safety measure and key to preventing a grease fire. It is also an important part of creating a good meal. Here are some tips to keep your grill in top shape.

1. Understand Grill Maintenance Basics

There are usually several steps to cleaning your grill after use that apply no matter what type of grill you have. First, cook off food debris by heating the grill for 15 minutes. Once cooled, scrub the grates with a long-handled wire brush, though balled up aluminum foil may work in a pinch. Wipe vegetable oil on the grates with paper towels to prevent rust and food accumulation. Finally, clean the inside of the grill with dish soap and warm water. 

2. Take Extra Precautions, Pre and Post Season 

Besides grill cleaning after each use, there are a few things you should do each year before you grill for the first time and at the end of the season. One of them is to get a new wire brush each year. Be sure to clean the inside and outside of your grill with dish soap and water and use a grill cover when you store it.

3. Clean Charcoal and Gas Grills Properly

Gas grills have heat deflectors over the burners that should be cleaned with other removable grill parts. The burners can be removed to clean the gas ports. Blocked gas ports can affect the efficiency of your grill. Take time to check all gas lines to ensure that they are secured properly and there are no leaks.

Charcoal grills are often a bit simpler with regards to cleaning. After each use, remove the briquettes and brush out the ash. Otherwise, clean it with dish soap and warm water like you would clean a gas grill. 

Enjoy grilling this Summer knowing that your grill is clean and safe. If you have damage that has occurred due to a fire emergency SERVPRO of Fayetteville  is here to help. We are local and available 24/ 7, call us at 910-860-1163. 

Restoring Your Fire Damaged Home

5/16/2019 (Permalink)

Smoke & Fire Damage in This Fayetteville Home Can Be Restored by SERVPRO

A fire in your home can be a devastating experience. Knowing the appropriate steps to take after a fire event can help to limit the damage. Here is some information from SERVPRO of Fayetteville to help you handle this difficult situation.  

Contact Your Insurance Agent. When you and your family are safely outside of the house, you need to contact your insurance company. The agent, depending on the scope of the fire damage, will guide you through your initial steps. They may dispatch an insurance adjuster to document the damage for arriving at a monetary settlement. Filing a claim will be part of the fire damage restoration process, and it's important that you deal with your agent to secure the broadest coverage possible. You may wish to take detailed photos of your property to confirm the depth and scope of damages to your household possessions and structures. SERVPRO suggests that you ask your agent if our fire damage restoration company is on the approved vendor list. Usually, we are. We can assist in the claims process and paperwork as we coordinate with your agent the services required for restoration.

Cleaning and attempting to repair your house takes professional knowledge, equipment, and products. Even the smallest of fires can pose health and safety issues which necessitate the need for licensed professionals. DIY efforts fall can short, result in greater personal losses, extend repair time and increase expenses. 

Let the fire damage restoration professionals at SERVPRO of Fayetteville work on your behalf. We will come to your property and complete a thorough inspection and assessment that provide a clear understanding of the extent of the damages and an expedient and cost effective course of remediation. Some steps that could be a part of this process include:

• water removal

• content restoration, respond quickly to salvage furnishings, and structural materials, either on-site or pack out at our facilities

• sanitation

• deodorization

• smoke and soot cleaning and removal

odor removal, air duct cleaning, vent cleaning

• final walk-through to ensure your complete satisfaction with the restoration

Call us for expedient fire damage restoration services. Our IICRC-certified specialists offer 24/7 emergency services, excellent customer service, and innovative fire damage restoration methodologies. We're ready to restore your property to its preloss condition--"Like it never even happened."

There is no substitute for training and experience. As fire and water damage specialists. Call us 24/7 for help at (910) 860-1163.

Common Causes of Water Damage in Fayetteville Homes

5/5/2019 (Permalink)

Sump pump failure causes significant properly damage in Fayetteville.

Understanding the common causes of water damage related emergencies can help you be prepared. 

All households require proper knowledge to prepare adequately for potential water damage in Fayetteville. For example, did you know that the average age of a sump pump is only 10 years old? Some appliances, plumbing and pumps in your home can develop problems, work less efficiently and even fail over the years. SERVPRO of Fayetteville has identified some of the common causes of water damage in the typical home.

Some of these include blocked drain lines, broken pipes inside walls, failing pumps and malfunction appliances such as washing machines and dishwashers.

One cause is blocked drain lines which can cause significant property damage. Drain lines can handle large amounts of water as compared to other plumbing in the home. In the event that the pipes become obsolete or overwhelmed, they often burst and release plenty of water to the homes.

Another cause of water damage is failing plumbing including pumps. These include water pumps, sump pumps, and sewage pumps, to mention a few. Industry experts state that the average age of a household sump pump is only 10 years. When there is a power outage or when these pumps develop malfunctions or faults, their functionality is compromised which then causes extensive property damage.  

The appliances in your home are will probably not last forever and when they fail this can lead to extensive property damage. Washing machines, water heaters and dishwashers are prone to deterioration and can fail. This subsequently makes them more likely to cause water damage.  If you experience a water damage related emergency it is critical that the water is removed quickly and properly by a certified team of experts. SERVPRO of Fayetteville is locally owned and operated and is ready to help you 24 hours a day 7 days a week.

If you suffer from water damage as a result, contact SERVPRO.

Call us! (910) 860-1163. 

Cumberland County - 24 Hour Emergency Water Damage Service

4/29/2019 (Permalink)

Timeline of water to expect for our response

SERVPRO of Fayetteville provides 24 hour fire and water damage restoration service in Cumberland County.

SERVPRO of Fayetteville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone  Ready to Help
Call Today – 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fayetteville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fayetteville

SERVPRO of Fayetteville is locally owned and operated and specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Office Building After A Flood

4/29/2019 (Permalink)

Restoring Your Office Building and Getting You Back in Business 

Workplaces in Fayetteville need to remain clean, safe areas that employees can come to without worry about the impact their environment might have on their health. Flooding from storms or overflowed lakes can create a swamp-like environment very quickly inside your business. SERVPRO knows what your business needs to get back to normal.

When water damage occurs in a commercial space it poses unique challenges. Employees can sustain injuries from flood damage within your office building. Keeping them and your clients safe from harm is an important responsibility. We can help you restore safe conditions by eliminating damaged materials, waterlogged carpeting, wet conditions throughout your building, and the many pathogens that can make people ill.

Removing damaged materials such as wall dividers and other items eliminates a large portion of the water that can keep your building damp and ripe for mold growth. When we remove these materials, we remain highly aware of the risk of contamination from pathogens that persist in such wet substances. We are prepared with the correct PPE (personal protective equipment) significantly reduces the risk we experience.

The first step is to remove the water and dry out the space. After we cut and pull up your office's carpeting, we roll the pieces into small-sized bundles that we can then easily bag up for disposal. We do the same thing with the padding. No amount of restorative work can successfully restore carpeting to sufficient cleanliness, although we can occasionally clean and disinfect decorative rugs in much smaller sizes back to a safe condition.

Drying out your business goes a long way toward preventing extensive water damage, mold growth, and other problems in the future. We use different machines that draw moisture out of materials that retain floodwaters and help accelerate the process by increasing the temperature inside. Heat helps the air hold more moisture, which we then remove from the air with desiccant machines and dehumidifiers.

Cleaning all of the surfaces exposed to floodwaters helps eliminate the last traces of visible flood damage, keeping your employees safe. Odors can continue to affect the interior atmosphere, but we can also eliminate this problem through various means. Deodorizing agents applied in specific areas to thermal fogging techniques do more than mask odors – they actually eliminate the particles that cause the odors to exist at all.

SERVPRO of Fayetteville can restore your business quickly and efficiently so you and your employees can get back to normal routines sooner. We work in the Fayetteville, Hope Mills and areas in Cumberland County, helping business owners recover from flood damage that might otherwise cause their business to fail. Call SERVPRO at (910) 860-1163 so. We will respond quickly to make it "Like it never even happened." 

Restoring Commercial Property Presents Unique Challenges

4/28/2019 (Permalink)

At SERVPRO of Fayetteville, we understand that every day you are not operational due to water, storm, or fire damage is a day you are losing business revenue. 

Flooding and water damage events at Fayetteville or Cumberland County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Fayetteville

SERVPRO of Fayetteville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us 24/ 7, we are faster to any disaster!

SERVPRO of Fayetteville is an IICRC Certified Firm

4/27/2019 (Permalink)

IICRC certified firm

Emergencies can strike at any time, and it is important to work with a certified team who has the training and experience to help you when you need it the most.

SERVPRO of Fayetteville is proud to be an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the nonprofit certifying body for the cleaning and restoration Industry. They create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must meet certain standards

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Fayetteville is a locally owned business and proud to an IICRC certified firm!

Understanding The Causes of Water Damage | Fayetteville and Hope Mills

4/26/2019 (Permalink)

Severe weather is usually one of the first things that comes to mind for many when the subject of water damage comes up.

Storms and flooding can cause catastrophic water damage however they are often not the main culprits. Instead, there are various items in your home that can be responsible for many situations that result in water damage.

Water damage is something that many homeowners will face, with it being the third most common reason for homeowners to file a homeowners insurance claim between 2011 and 2015, paying out an average of $8,861 per claim.

It is important to know the difference between water damage and gradual water damage, and how it can impact insurance claims. Examples of damage that can happen gradually are ongoing situations that have been happening over a period of time, such as plumbing issues in the walls that will cause damage to walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, many gradual water damage situations are not covered by homeowners insurance, while storm-related water damage usually is.

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. Per IBHS, plumbing supply system failures are the leading source of residential water losses and cost an average of $5,092 per incident after the deductible. In homes that were 16 to 40 years of age, this was a more frequent occurrence and made up a large group of supply system material failure claims.

  • Plumbing drain system failures. This can occur when a sewer drain backs up and overflows into a home or from material breakdown issues. 

  • Toilet failures. Toilet failures fall second in line to plumbing supply system failures for residential water damage loss, and can be caused by a faulty fill valve or clogged drain lines. 

  • Water heater failures. If your water heater has reached its life expectancy, the tank begins to rust and corrode. This can result in leaking or bursting issues. 

    Washing machine failures. Typically caused by supply hose failures, drain line failures and machine overflows, washing machine failures are one of the top 10 sources of residential water damage losses.

If your home ever experiences any water damage, the professional team at SERVPRO of Fayetteville  is available  24/7 to help with cleanup and restoration and make it look “Like it never even happened.”

Removing Tobacco Odors From Your Home in Fayetteville

4/26/2019 (Permalink)

The smell of cigarette smoke can permeate a home and give it a stale smell. Thirdhand smoke refers to smoke that settles onto surfaces of your home and they remain long after smoke has ceased. If you have recently quit smoking or have moved into a home where the former residents  smoked indoors, you may be exposed to this type of passive smoke. Smoking also causes hundreds of deaths each year due to fires. Regardless of the reason behind your cigarette removal need, home deodorization is high on your list of priorities. If you have allergies or asthma, cigarette smoke can be especially irritating.

This odor can be difficult to remove. This is because cigarettes leave behind

• Toxic and irritating gases
• Tar vapors
• Smoke residue

Cigarettes produce toxic and irritating gases such as phenol, ammonia gases and carbon monoxide. They also release tar vapors that become sticky. These vapors, residues and gases are able to travel everywhere.

Ozone, or O3, is one of the few home deodorization techniques that actually works to combat this. That is because an ozone generator eliminates odor by oxidizing the air. The oxidized air is circulated through the air just as smoke is and so is able to get to all the places cigarette smoke does, effectively getting rid of the smelly residue.

If you have a smelly home, you can hire professionals in Fayetteville, NC that can help you identify the source and eliminate the problem. Many odors can be removed without a trace. Although cigarette smoke is one of the most offensive and prevalent odors, it is not the only one. Home deodorization can also include pet odors, mold growth, spill odors and other foul smells.

Oxidization is just one of many ways specialist might remove offensive smells. Sometimes special equipment and treatments are necessary to clean air ducts, carpets, upholstery and hard surfaces.

If cigarette smoke is the culprit, all of these surfaces and areas must be deodorized for your home to smell fresh and clean again. If you are feeling overwhelmed, you might benefit from a trained odor specialist at SERVPRO of Fayetteville. 

Call us today, 910- 860-1163 to schedule an estimate, SERVPRO of Fayetteville.